Welcome To
Med-South Foley
View Our Services
Welcome To
Med-South, Inc.
Foley
View Our Services
Welcome To
Med-South, Inc.
Foley
View Our Services

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Our Services

PAP Devices

- CPAP
- BiPAP
- PAP Supplies
- Resupply Services

Oxygen

- Oxygen Products
- Oxygen Concentrators

Ventilation

- Home Ventilators
- Trilogy 100
- Trilogy Evo

Wound Therapy

- Negative Pressure
Wound Therapy

Power Mobility

- Power Wheelchairs
- Power Scooters

Airway Clearance

- Mobile Airway
Clearance Therapy

Orthotics

- Back Bracing
- Knee Bracing
- Other Joint Bracing

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Testimonials

POSITIVE AIRWAY PRESSURE DEVICES

We provide a wide variety of both CPAP and BiPAP sleep therapy solutions to improve your sleep quality of life. Click below to learn more about how you can get your sleep therapy device today.

WHY CHOOSE MEDSOUTH SLEEP THERAPY SOLUTIONS?

Patient focused design

A sleek, stylish, low-profile design offers the important features patients told us they wanted in a therapy device. It’s small and light, making it easy to pack for travel. It features easy-to-navigate menus, a front-facing display that can be operated while lying down or sitting up in bed as well as an easy-to-clean, one-piece humidifier water chamber.

Wake up to progress

Each morning patients are greeted with a summary of their progress to motivate them to stick with their therapy. The display shows a simple trend of their nightly hours of use, followed by a summary of the last 30 days of “good nights” that have more than 4 hours of use.

Simplified device evaluation

Remote troubleshooting simplifies in-home device evaluation and can help reduce the number of normally functioning devices that are returned for service. The easy device self-diagnostic tool can be used to reduce the time and frustration associated with device troubleshooting.

Cost-effective connectivity options

Integrated Bluetooth® is standard on every device, and optional Wi-Fi and cellular modems provide the most comprehensive suite of connectivity options among leading CPAP brands. DreamStation's modular design makes it easy for you to choose the most cost-effective option.

cpap resupply schedule

Replacing your sleep supplies regularly helps to ensure a good seal on your mask and will also help reduce the buildup of bacteria, viruses and allergens.

Please note that the frequency of resupply and your insurance’s coverage of supplies will be governed by your insurance plan, and may differ from the schedule provided below.

Please view the quick video below to learn more about the importance of replacing your sleep therapy supplies.

Our Continuous Sleep Resupply Program allows you to determine up front how often you want clean and effective PAP supplies. Once you enroll, Med-South will automatically ship your replacement sleep supplies as scheduled so you never have to worry about reordering. Enrollment is quick and easy, and shipping is always FREE!  Just click here to get started or call one of our Sleep Experts at 1-800-423-8677.

Med-South and our Affiliates offer a wide variety of ways for you to receive the sleep therapy supplies you need. Please contact us at 1-800-423-8677 or click here to find one of our locations near you.

Have PAP Device Questions?

Please contact us if you have any questions

portable OXYGEN
PRODUCTS

We provide a large selection of portable oxygen products to improve your overall quality of life. Click below to learn more about our portable oxygen products and services.

WHY CHOOSE MEDSOUTH
portable OXYGEN PRODUCTS?

MORE FREEDOM

Portable oxygen products provide an unlimited supply of oxygen, so you avoid having to carry additional tanks and you no longer worry about running out of oxygen. We provide the best portable oxygen products for sale on the market to give you piece of mind.

GREATER INDEPENDENCE

With our portable oxygen products, you no longer have to rely on your delivery of oxygen tanks and refills. The benefits of portable oxygen concentrators include that they are lightweight, do not look like a medical device, and enable you to be more independent.

Reclaim Your Mobility

All of our models encourage a more active lifestyle and provide greater mobility while on your oxygen. Each small, lightweight and portable oxygen system comes with the necessary accessories to fit your busy lifestyle.

Improved Well Being

Physicians have long understood the importance in keeping you active and in compliance with your oxygen therapy for a healthier, happier, and longer life. We believe the right oxygen equipment can be as important as the oxygen itself, in terms of continuing an active lifestyle for better overall mental and physical health.

portable oxygen products

Click below to learn more about Med-South’s portable oxygen products

The Oxlife Freedom delivers a smaller 5lb device built on the technology and reliability of the Independence. With patented Energy Smart Technology®, it boasts long battery life and delivers the same robust pulse oxygen dosage as our Independence.

With your Oxlife Freedom POC you will enjoy:

  • Large LCD screen with simple control display
  • Smart battery with long life and quick recharge time
  • Pulse Flow settings of 1 – 5
  • Includes a carry bag for ease of mobility and convenient storage on airplanes and vehicles
  • Vehicle performance with DC power on all settings and the ability to charge on all settings as well.

Zen-O™ uses advanced technology to adjust the amount of oxygen delivered in response to a patient’s breath rate and automatically increases the amount when the patient needs it most – such as walking uphill.

Zen- O Features and Benefits

Dual mode

 Zen-O™ portable oxygen concentrator can deliver up to 2 litres of oxygen in either pulse or continuous flow.

Easy to use

Zen-O™ is simple to use with clear button operation and LCD panel.

UK expertise and global support

Zen-O™ portable oxygen concentrator is manufactured in the UK to high standards. GCE has locations in the United States, Latin America, China, India and across Europe. Our strategic partners in Africa and the Middle east help us ensure accessories and spare parts are readily available to our customers.

Field replaceable sieve bed

Zen-O’s practical design makes it easy for home oxygen providers to replace the sieve bed in under
5 minutes using simple tools.

Visual and audio alarms

Zen-O™ has various audible and visual alarms to prompt the user of a required action. Some alarms include low battery, service required, and no breath detected.

Warranty

Zen-O™ portable oxygen concentrator is supplied with a 3 year or 15,000 hours device warranty.

Live Active Five Features:

– One-touch start
– Delivers pulse flow settings 1-5
– Dual curved design
– Auto Breath safety feature
– Large, easy-to-read digital display
– Convenient top-access battery
– Single lithium-ion battery provides 6 hours of runtime
– Controlled Minute Volume technology
– Vacuum pressure swing adsorption technology

EasyPulse 3 Liter and 5 Liter have been designed and built around providing the highest therapeutic oxygen for the longest period of time so you can live the life you want.

EasyPulse 3 Liter and 5 Liter start with just the touch of a button by simply pressing your prescribed pulse setting on the control panel. Whether in your living room, at the park or on a plane, EasyPulse can continuously deliver therapeutic oxygen without worrying about running out of oxygen or having to carry heavy tanks around!

EasyPulse 3 Liter and 5 Liter are powered by an internal lithium-ion battery. Purchasing the optional external battery doubles your duration making EasyPulse a truly mobile oxygen therapy solution.

With the internal battery EasyPulse 3 Liter weighs less than 5 lbs. and EasyPulse 5 Liter weighs 6.6 lbs.

Have POC Product Questions?

Please contact us if you have any questions

VENTILATION
PRODUCTS

We offer home ventilator solutions for invasive and noninvasive therapy for a wide range of adult and pediatric patients. Click below to learn more about our ventilation products.

WHY CHOOSE MEDSOUTH
HOME VENTILATOR PRODUCTS?

Intuitive navigation

Trilogy Evo is designed for easy navigation and fast set-up of prescriptions. New features can simplify day-to-day use for caregivers and patients, including an 8” touchscreen that uses patient-friendly displays to support easy set-up and setting modification. It offers new, on-screen Help and Alarm guidance and user-friendly universal names for most ventilation modes.

Adapting with every breath

Proven innovations are designed to treat the varying needs of respiratory insufficiency. AVAPS automatically adjusts the ventilator support to reach the desired tidal volume, while Auto EPAP proactively adjusts to the lowest effective pressure to manage the upper airway. Auto Back-up Rate delays a machine breath until your patient exhales to maximize comfort.

Meet your changing needs

Trilogy Evo provides noninvasive and invasive ventilator support with added sensitivity for a wide range of adult and pediatric patients. Volume and pressure modes, AVAPS-AE, SpO2 and EtCO2 monitoring and alarms of every parameter allow for adaptable care. Flexibility of circuits allows it to be used in a wide range of patients.

use in dynamic environments

With expanded cross-functionality, Trilogy Evo offers features to treat chronic and critical patients in a variety of settings, such as sub-acute or chronic care environments, a patient’s home or during their activities. It's designed specifically with durability in mind to protect it against damage during travel, such as during medical transport.

Home VENTILATOR products

Click below to learn more about Med-South’s ventilation products

Have Home Ventilator
Product Questions?

Please contact us if you have any questions

WOUND THERAPY
PRODUCTS

We provide Negative Pressure Wound Therapy (NPWT) products to improve patient comfort, wound healing, and ease-of-use. Click below to learn more about our NPWT products.

WHY CHOOSE MEDSOUTH
WOUND THERAPY PRODUCTS?

Features

• Contoured design for patient comfort • Virtually silent operation • Discreet, disposable canister • Over 24-hour battery run time • Carrying case that can be worn on the waist or over the shoulder • Lower pressure settings enhance comfort during use • Variable Pressure Therapies (VPT® ) provide intermittent pressure in the form of a gentle massage effect, eliminating painful high to low spikes characteristic of traditional intermittent pressure

VPT® Technology

Research confirms intermittent negative pressure increases blood to the wound site more effectively than continuous negative pressure. Prospera® VPT® technology is engineered to deliver comfortable, massaging variable pressure therapy for best results and patient comfort.

Next Generation NPWT

Flexible, easy to use settings with Continuous Pressure Technology (CPT) • Contoured design makes pump easy to wear at the waist or over the shoulder • Reduces pain and discomfort with wear time and dressing changes • Reduces the need for pain medication prior to dressing changes

Continuity of Care

Providing continuity of care with DeRoyal’s breadth and depth of product line offerings, software and hardware innovations, and devices that can seamlessly transition from hospital to home.

wound therapy products

Click below to learn more about Med-South’s wound therapy products

Features:

  • Variable Pressure Technology®* and lower Continuous Pressure options enhance patient comfort and outcomes
  • Proprietary internal and external filter system for an extra layer of safety
  • Variety of dressing options available (Black Foam, White Foam, Gauze and Antimicrobial)
  • Kits are universal and work interchangably between devices
  • Virtually silent operation
  • Large, easy-to-read, color-coded display screens
  • Multiple alarm and safety features that protect the patient
  • Multi-language capability
  • 24 to 48 hour battery run times

Watch the videos below to learn more about the Prospera Pro-II Negative Pressure Wound Therapy Unit.

Have Wound Therapy
Product Questions?

Please contact us if you have any questions

poWER MOBILITY
PRODUCTS

We offer power chairs with a wide range of mobility solutions that are built for the real world. Click below to learn more about our power mobility product solutions.

WHY CHOOSE MEDSOUTH
power mobility PRODUCTS?

features include:

Black vinyl, depth-adjustable and limited recline standard comfort high-back with 60” lap belt Comfort solid seat pan: • 16”W x 16-18”D • 18”W x 18-20”D Deluxe contour, limited recline, high-back with solid seat pan: • 20”W x 18”D • 20”W x 20”D

options include:

Options • Elevating leg rests • Heel loops • Residual limb support • Swing-away footrests • Swing away joystick Accessories • Cane/crutch holder • Cup holder • Flag • Lap belt (50”, 70”, 80”, 90”) • Military patch • Oxygen holder • Rear basket • Safety flag • Walker holder • Weather cover—medium • XLR USB

SMOOTH, COMFORTABLE RIDE

Equipped with Active-Trac® Suspension and dual motors, the Jazzy Select ensures a smooth, comfortable ride over uneven terrain. Mid-wheel drive offers a tight turning radius, making the Jazzy Select a perfect choice both indoors and out.

IMPROVED MOTOR & SUSPENSION

Dual in-line motors for enhanced efficiency, torque, range and performance • Articulating rear caster beam works in conjunction with the ATX Suspension for a smooth ride over uneven surfaces

power mobility products

Click below to learn more about Med-South’s power mobility products

jazzy select specifications image

   Jazzy Select Features:

    • 300 lbs. weight capacity
    • Up to 4.3 mph
    • 22.5″ turning radius
    • Up to 19.4 miles per charge
    • Active-Trac® Suspension ensures a smooth ride experience over uneven surfaces
    • Mid-wheel drive offers tight turning radius around doorways and corners
    • Comfortable, depth adjustable, limited recline comfort high-back with headrest
    • Dual, in-line motors provide greater performance, range and efficiency
    • Intuitive controller is easy to operate
    • Easy side access to batteries
    • Height and depth adjustable foot platform, offering two positions of height and one position of depth

 

*Pride® FDA Class II Medical Devices are designed to aid individuals with mobility impairments

jazzy elite hd specifications image

Jazzy® Elite HD Features:

    • 450 lbs. weight capacity
    • Up to 4 mph maximum speed
    • 24″ turning radius
    • Up to 9.8 miles per charge
    • Comfortable, depth-adjustable, limited recline high-back seat with headrest
    • Easy rear access to batteries
    • Intuitive controller is easy to operate
    • Color-through shroud
    • Angle-adjustable foot platform offers greater comfort
    • Front-wheel drive design for excellent maneuverability
    • 14″ knobby tires and optimum weight distribution provide superior traction
    • 60-amp controller
    • Extended 13-month limited warranty

 

*Pride® FDA Class II Medical Devices are designed to aid individuals with mobility impairments

Have Power Mobility
Product Questions?

Please contact us if you have any questions

AIRWAY CLEARANCE
PRODUCTS

We offer quality airway clearance devices that let patients with bronchiectasis, cystic fibrosis, and neuromuscular diseases receive state-of-the-art airway clearance therapy on the go. Click below to learn more about our airway clearance products.

WHY CHOOSE MEDSOUTH
airway clearance PRODUCTS?

Battery Operated

With no long hoses or loud and bulky generators, the battery powered AffloVest is fully mobile during use.

Size Variations

The AffloVest comes in 7 different sizes, to fit children and adults from XXS to XXL, 18 – 65+ inches in chest circumference.

Customized Treatments

The Percussion, Vibration and Drainage settings and intensity can be customized to personalize your treatment.

Lightest Mobile HFCWO Vest

The AffloVest is the lightest fully mobile during use HFCWO vest on the market.

airway clearance products

Click below to learn more about Med-South’s airway clearance products

ali dancing in afflovest

The AffloVest puts control in the patient’s hands. Unique features include:

  • Anatomically targeted therapy
  • Fully mobile during use – Mobile CPT
  • Digital, programmable controller
  • 3 modes of oscillation treatment (Percussion, Vibration, Drainage)
  • 3 adjustable intensity levels (Soft, Medium, Intense)
  • Quiet during operation
  • Designed to increase patient adherence
  • Compliance monitoring

Have Airway Clearance
Product Questions?

Please contact us if you have any questions

ORTHOTICS
PRODUCTS

We provide braces that are comfortable and help to offer an environment for healing, decrease disability and encourage activity by providing better postural alignment. Click below to learn more about our bracing products.

WHY CHOOSE MEDSOUTH
ORTHOTICS PRODUCTS?

Clinically Significant Stability

Inelastic braces have been shown to be significantly more effective at improving spinal stability than elastic braces, which is a key factor in reducing muscle spasm. Aspen braces are Inelastic by design and have been clinically tested to provide trunk stability while reducing the symptoms associated with muscle fatigue. These braces have also been shown to provide significant improvements in patient outcomes in terms of disability.

Targeted Compression

Aspen’s patented SlickTrack™ tightening mechanism allows patients to easily control upper and lower compression, applying localized therapy directly to the lumbar spine. Direct, targeted compression allows the patient to control the level and location of their treatment. Providing a 4 to 1 mechanical advantage allows patients, regardless of strength, to achieve a therapeutic level of compression.

Treatment of Symptoms

Aspen braces target inflammation and secondary pain caused by muscle guarding with a non-invasive, non-pharmaceutical solution. Common benefits seen include reduced muscle spasm and increased mobility which improves patient activity thereby strengthening musculature. Goals for treatment include functional recovery, controlling pain intensity and encouraging a reduction of medication consumption.

Patient Friendly

Aspen braces are designed to be low profile and light weight, enabling patients to wear them comfortably every day. They also provide rigid support yet are flexible in design to accommodate curves of the anatomy for a comfortable, intimate fit. Many of Aspen’s braces are designed to be easily concealed and worn under clothing.

ORTHOTICS PRODUCTS

Click below to learn more about Med-South’s orthotics products

FullShellWalker2_MAIN

 
  • Built in medial and lateral air pumps allow easy operation and instant air bladder control.
  • Air bladders accommodate swelling and bulky dressings.
  • Wide foot bed accommodates varying patient foot anatomies.
  • Textured tread, non-skid sole provides maximum shock absorption and grip.
  • Rocker bottom mimics natural gait.
  • Unique adjustable toe guard for increased protection.
  • Additional pads included for extra comfort where needed.
 

 
  • Universal size (24” to 60” waist)
  • Only three (3) SKUs (159-01, 159-02, 159-03)
  • Patent pending, single pull bi-lateral sizing adjustment
  • The BOA® Fit System delivers a powerful and secure fit that is effortless for the patient to tighten with the turn of a micro-adjustable dial
  • Enlarged BOA® dials allow for on-the-fly compression and adjustment with fewer turns
  • Integrated anterior panels and closure hand strap for easy donning and doffing
  • Soft breathable material to provide a cool, comfortable fit
  • Rounded anterior closure to accommodate varying patient anatomies (inferior and superior angulation)
  • Hot/cold temperature therapy packs included with each device
 

Warrior 2 Front Transparent

  • Classic pull-up design, wrap-around design, and new half-wrap design options to optimize individual patient fit and comfort
  • Integrated anti-migration strip (pull-up designs) for superior fixture and reduced slippage
  • Flex-tab feature to prevent hinge digging or irritation
  • Plaited stretch-nylon material (originally engineered for swimwear) helps wick away moisture and promote aeration behind the leg and popliteal region
  • Waffled spacer fabric promotes breathability and a cooler environment
  • Removable condyle pads for increased comfort and stability
  • Easy-grip silicone pull tabs for easier donning and doffing
  • Two detachable, medial/lateral half-moon shaped buttresses (pull-up style) and one detachable, inferior half-moon shaped buttress (half-wrap) for patellar control
  • Optional flexion/extension stops (0° to 100° in 10° increments) for range of motion control
  • Optional “hyper control” strapping to help prevent hyperextension (regular designs)

 

Product Features

One Size Adjustable

Patented sizing system offers six height adjustment settings to easily accommodate a wide range of anatomies and allows easy adjustments on the patient.

Dial Height Adjustment
Extra Large Patient Access Window
Promotes Effective Skin Care
Inventory Management

Have Orthotic Product Questions?

Please contact us if you have any questions

Respiratory Disease Management Program

We have been improving patient lives and healthcare outcomes for more than 30 years. It’s our purpose to help people live better.

Standard care protocols and guidelines are combined with custom care algorithms to create an individualized Plan of Care. Our Respiratory Therapists (RT) provide intervention and instruction tailored to each patient.

ABOUT the rdm PROGRAM

The Respiratory Disease Management Program focuses on specific goals for each patient to improve their quality of life and improve readmission outcomes. This is accomplished with a high touchpoint follow up and education program focusing on Breathing, Med Best Practice, Activity, and Patient Self Management. Standard care protocols and guidelines are combined with custom care algorithms to create an individualized Plan of Care. RT's provide intervention and instruction tailored to each patient. Customized reports are provided to physicians for better continuity of care.

trilogy
non-invasive ventilation

The Trilogy Non-Invasive Ventilator has become the therapy of choice for Chronic Respiratory Failure patients due to COPD for it's ability to adapt to the patient's changing condition. The original therapy of choice, BIPAP, is therapeutically sound providing the patients disease process remains at it's current state. This mode of therapy can only provide the same pressures regardless of condition. The Trilogy ventilator works off a target tidal volume and can adjust it's pressures to match the patient's condition as it worsens, or improves, and still meet the required volumes that the patients need.

High Frequency Chest Wall Oscillating Device

AffloVest is the first truly portable, battery-operated HFCWO airway clearance therapy vest. AffloVest was specifically engineered to give you the freedom and mobility to streamline therapy, enhanced airway clearance, help mobilize lung secretions, and promote treatment adherence. All designed to deliver seamless mobility, without the restriction of bulky hoses and generators fond in other therapies to help improve the quality of life for patients with Bronchiectasis, COPD, MS, MD, Cystic Fibrosis, ALS and other respiratory and neuromuscular diseases.

Med Best Practice

Driven by score which is calculated by medication appropriateness & patients understanding of how to use & purpose of each medicine

Breathing

Driven by dyspnea score during activities of daily living assessment and overall symptoms from CAT

Activity

Driven by oxygen titration done during activities of daily living assessment

Self Management

Driven by self evaluation requiring a score of a 4 or 5 out of 5 for each self management subject

Ready To Begin your custom RDM program?

RDM Program Contact Form
First
Last

Sleep Resupply Program

If you are currently receiving sleep therapy supplies from us, you may have the option to sign up for our Sleep Resupply Program.

Enroll online now using our secure e-signature form and receive your supplies on a regular, ongoing basis without having to initiate each order! Your supplies will be sent to you automatically on either a quarterly or semi-annual basis with no additional shipping or handling fees.

SIGN-UP INSTRUCTIONS

E-SIGNATURE OPT-IN
ENROLLMENT FORM

You may be eligible to participate in our Sleep Resupply Program. To find out if you qualify, please follow the steps below. Opt in and sign electronically in two easy steps.

step 1

The first step to start the enrollment process is to enter your name and email address below, and click on the “Continue” button.

step 2

You will then be directed to a secure electronic Opt-in request form to fill in, sign and submit online.

Resupply Continue Form

patient handbook

Patient Information

The company is dedicated to providing home medical equipment and clinical respiratory services to patients with the utmost quality and professionalism. The company will accept only patients whose health care needs, as identified by the referring source, can be met by the services offered by this company.

  • After Hours Emergency Service: Emergency assistance for equipment problems is available to your patients/caregivers through a 24 hour phone number. Please call 911 for medical emergencies.
  • Discharge Assistance: We work directly with physicians and hospitals discharge planners to ensure smooth transitions from hospital care to home care.
  • Patient Instructions and Training: A trained staff of home medical equipment professionals insures that each patient is fully trained on the operation and care of equipment.
  • Patient Assessment: A trained professional meets with and determines the needs of the patient with respect to the services and equipment use to ensure that services are timely and up to date.
  • Delivery Service: Delivery service, set-up, and patient instructions and training are provided free from charge.
  • Geographic Scope of Service: The Company will provide the services stipulated within the following geographic boundaries: a 100 mile radius surrounding the office.
  • Scope of Services: An appropriate qualified health professional will compare patient needs to company services to insure that the company can fully comply with the physician’s order through the personnel, equipment, and services if provides:

Home Medical Equipment Home Respiratory Equipment

Ambulatory Accessories Aspirators/Suction Machines

Bariatric Clinical Respiratory Services

Canes CPAP and BiPAP

Crutches, Forearm Crutches Liquid Oxygen

Commodes/Shower Chairs Nebulizer Compressors

Enteral Food Pumps and Nutrition Oxygen Concentrators

Hoyer Lifts Oxygen Conserving Devices

Hospital Beds Portable Oxygen

Lift Chairs/Recliners Ventilators, Invasive & Non-Invasive

Low Air Loss Systems Cough Assist

Negative Pressure Wound Pumps Chest Vest (airway clearance device)

Orthopedic Supplies IPV

Transfer Benches Flutter Device

Walkers

Wheelchairs

Note:  Not all services are available at each branch. Contact a service representative for information.

 

                                              Contract/Agreement, Terms and Conditions

 

ACKNOWLEDGEMENT OF DELIVERY AND INSERVICE

I hereby acknowledge receipt of the items listed afore. I understand that I must notify Med South, Inc. and/or its affiliates within five (5) business days of receipt of any discrepancies about this delivery or credit will not be allowed. I further acknowledge that I have received and understand the Customer Bill of Rights and Responsibilities. I have also been given instructions on using the emergency phone number and how to file a complaint. The equipment received is clean and operating properly and I have been given verbal and/or written instructions as to the safe and appropriate storage, usage, cleaning and routine maintenance of this equipment. I have verified these instructions by a return demonstration. I have also been given instructions regarding basic Home Safety, Infection Control Procedures, and Trouble Shooting Procedures where applicable, and Medicare Supplier Standards.

  • RESPONSIBILITY FOR PAYMENT. I understand that I am financially responsible to Med South, Inc. and/or its Affiliates for all charges in relation to the listed items and/or services even though I may have insurance or third-party coverage. I agree to pay this account within thirty days of notification in accordance with Med South, Inc. and/or its Affiliates policy governing the payment of all balances due. In the event of default, I waive any rights which I may have to claim exemption as to personal property in relation to this obligation and I agree to pay all costs of collections, including reasonable attorney’s fees. I further agree to reimburse Med South, Inc. and/or its Affiliates in the event of loss or damage to the equipment by fire, theft or other reasons not related to normal operations.
  • AUTHORIZATION TO RELEASE INFORMATION. I hereby authorize the review of my medical records by Joint Commission or other accrediting bodies, regulatory/auditing agencies on an as needed basis.
  • LESEE AGREES, REPRESENTS AND COVENTANTS AS FOLLOWS:  As leases are on a month to month basis, unless otherwise specified, beginning with original date of service ad are not subject to prorated charges upon equipment return. Lease will continue in effect until Lessee or representative of Lessee notifies Lessor that the equipment is no longer needed and arrangements are made for the return of the equipment. Leased equipment that requires a prescription from Lessee’s physician cannot be picked up or returned to Lessor without authorization from said physician except in cases of repairs and/or malfunctions, changes in prescription or failure to pay all charges associated with this lease/purchase agreement. Lessee shall pay all fees, cost or other expenses, including attorney’s fees, reasonably incurred by Lessor in collecting any unpaid rental charges from Lessee or in repossessing the leased equipment.
  • LESSEE WILL NOT REMOVE: the leased equipment from the address stated in the lease agreement, except in the course of normal usage, without the prior written consent from the Lessor. All leased oxygen containers are and will remain the property of the Lessor unless otherwise stated. Lessee has received instructions for, and fully understands, the nature, use and operation of the leased equipment. Lessee is fully informed and aware of all dangers, potential for flammability and all other possible hazards incidental to the possession, use and operation of the leased equipment. Lessee shall employ proper care in the use and operation of the leased equipment, including performing routine cleaning. In the event the leased equipment is damaged, is in disrepair or otherwise becomes unsafe for the proper use and operation, Lessees shall immediately cease use of the leased equipment and notify Lessor. Lessee shall reimburse Lessor for an amount equal to the current Manufacturers’ Suggested Retail Price for any equipment lost, stolen, or destroyed while in the possession of Lessee. Lessee shall indemnify and hold harmless Lessor and its employees against any and all claims, actions, suits, proceedings, costs, expenses, damages, and any and all other liability or loss, specifically including any negligence of Lessor, incurred as a result of Lessee’s possession, use or operation of the leased equipment, or otherwise arising out of, connected with, or resulting from the manufacturer, selection, maintenance, repair, use, operation, or return of the leased equipment. Lessees waives, and Lessor disclaims, all warranties, expressed or implied, with respect to the equipment, including implied warranties of merchantability and fitness for a particular purpose, except Lessee does not waive any rights arising out of any expressed warranties given by the manufacturer of the leased equipment or any part of the leased equipment, or any rights arising out of any separate written warranty given to Lessee by Lessor.
  • FOR INSURANCE CLIENTS AND BENEFICIARIES:  Lessee agrees and understands that Lessee is responsible for payment of any deductible, coinsurance, and the full amount of non-covered charges including those amounts deducted from what Medicare, Medicaid, HMO’s, PPO’s or other commercial insurers allow for leasing the equipment described on the proof of delivery. The Lessee agrees to forward within thirty days to Lessor payments received from their insurance carrier that was billed and collectible by Lessor.
  • INSURANCE CARRIERS, including all of those provided, will only pay for those services that they determine to be “reasonable and necessary”. If your insurance carrier determines that a particular piece of equipment of service is not reasonable and necessary, although it would otherwise be covered, Lessee agrees to be fully responsible for payment of said equipment. Payment due Lessor will be paid immediately upon notification from insurance carrier that payment is denied and receipt of statement to Lessee from Lessor regarding same.
  • LESSEE ACKNOWLEDGES that in cases when Lessor has agreed to accept assignment of insurance benefits (status subject to change) for leased/purchased equipment and has agreed to file a claim for payment for same, including both primary and co-insurance, Lessor does do as a courtesy to Lessee. In all such cases Lessee will remain responsible for the total amount for leased or purchased equipment.
  • ALLOWABLE RENTAL RATES from insurance carriers such as Medicare, Medicaid, and certain commercial insurers are subject to change. It is the responsibility of your insurance carriers to notify Lessee of any such changes; however said changes will be reflected in Lessee’s monthly statement. If such rate changes are mandated by the carriers and beyond Lessor’s control, this agreement will remain legal and intact and will require no further amending other than the rate change notification from the carriers.
  • LESSEE ACKNOWLEDGES and understands that failure on the part of the Lessee to comply with insurers regulations, policies and standards as required for proof of medical necessity for leased equipment including but not limited to physician’s visits, laboratory reports and tests, and necessary medical documentation will result in denial of payment for said equipment from insurer. In such cases, Lessor reserves the right to bill and collect from Lessee all monies due, starting from the original date of service. Should Lessee not comply with contractual financial obligation, Lessor reserves the right to pick up all equipment associated with this lease, regardless of the Lessee’s medical condition, and to collect all monies due during dates of service

Customer Satisfaction

As a client, you have the right to freely voice any concerns and recommend changes in care of services without fear of reprisal or unreasonable interruption in services. Service, equipment and billing concerns will be communicated to management. If you are a Medicare beneficiary, your complaint will be logged in the Medicare Beneficiaries Complaint Log and completed forms with include your contact information, a summary of the complaint and actions taken to resolve the complaint.

All concerns or complaints will be handled as follows: 

Call the company who set up/provided you with your equipment and request to speak with the Manager. Give the details of your concerns. If the Manager is unable to resolve the issue, the concern will be brought to the attention of the VP of Corporate Compliance. Resolution will be rendered in a timely fashion. If the caller is satisfied with the resolution, the case will be closed. However, if the resolution is not to the caller’s satisfaction, the matter will be directed to the President of the Company for resolution. Concerns and complaints are resolved within 14 days.

Safety or Quality Concerns

Our primary goal is to provide you with quality care in a safe environment. Your health is our top priority. To aid us in our efforts we may ask for your help. If you have a safety or quality concern we would like to know. Please contact us at 1-800-423-8677.

If your concerns are not addressed satisfactorily, please contact:

VP of Corporate Compliance, Lisa Wells

Med South, Inc. | 406 Medical Center Drive | Jasper, AL 35501

1-800-423-8677 or [email protected]

If your concerns still have not been addressed to your satisfaction, you may contact:

Joint Commission on Accreditation of Healthcare Organizations

Office of Quality Monitoring

1 Renaissance Boulevard | Oakbrook Terrace, IL 60181

1-800-994-6610 or [email protected]

DMEPOS SUPPLIER STANDARDS

The products and/or services provided to you by Med South, Inc. and all of its Affiliates are subject to the supplier standards contained in the Federal regulations shown at 42 Code of Federal Regulations Section 424.57(c). These standards concern business professional and operational matters (e.g., honoring warranties and hours of operation). The full text of these standards can be obtained from the U.S. Government Printing Office website. Upon request we will furnish you a written copy of the standards.

EQUIPMENT WARRANTY INFORMATION

Company will repair or replace free of charge any equipment that is under warranty. Company will honor all warranties under applicable law. Company will provide an owner’s manual with warranty information to patient/caregiver when this manual is available.

EMERGENCY PREPAREDNESS

Develop a personal action plan, which describes what you will do in case a natural hazard threatens your area. You should assemble a portable survival kit which includes:

  • An adequate supply of medication
  • Extra oxygen
  • Substitute breathing equipment such as hand nebulizers, portable inhalers, etc., in case of electrical failure
  • Supplies for cleaning respiratory equipment
  • If you decide to stay home, phone or write your local power company and ask for a representative to explain their life sustaining equipment program (refer to your electric bill for information concerning your local power company)
  • If evacuation is necessary, try to arrange transportation with friends or relatives. If that can’t be done, phone or write to the Emergency Preparedness Office (Civil Defense) and request to be placed on their disabled list
  • There is a possibility that you may be without electricity and/or phone service several days or longer.
  • Remember, be prepared.
 

Disease Prevention and Control Activities

  • Wash your hands using soapy water or hand sanitizer for 10-15 seconds before eating, drinking or preparing food.
  • Wash your hands after changing diapers, going to the bathroom or coming in contact with any of the things listed on this page that may carry disease.

  • Keep cuts, scrapes, or wounds clean. If the injured area becomes red, swollen or hot to touch, or if you develop a fever, see your healthcare provider.

During everyday activities, disease outbreaks, and emergency events such as flooding, it is vital to know about disease control and prevention. Cover your mouth and nose with a tissue every time you cough or sneeze, and throw the tissue in a trash container. If you do not have a tissue, cough into your sleeve. Wash your hands afterwards.

ELDER ABUSE

What are the warning signs of elder abuse?  While one sign does not necessarily indicate abuse, some tell-tale signs that there could be a problem are:

  • Bruises, pressure marks, broken bones, abrasions, and burns may be an indication of physical abuse, neglect, or mistreatment.
  • Unexplained withdrawal from normal activities, a sudden change in alertness, and unusual depression may be indicators of emotional abuse.
  • Bruises around the breasts or genital area can occur from sexual abuse.
  • Sudden changes in financial situations may be the result of exploitation.
  • Bedsores, unattended medical needs, poor hygiene, and unusual weight loss are indicators of possible neglect.
  • Behavior such as belittling, threats, and other uses of power and control by spouses are indicators of verbal or emotional abuse.
  • Strained or tense relationships, frequent arguments between the caregiver and elderly person are also signs.

Remember, it is not your role to verify that abuse is occurring, only to alert others of your suspicions. If someone is in immediate danger, call 911 or the local police for immediate help. To report elder abuse, contact the Adult Protective Services (APS) agency in the state where the elder resides. You can find the APS reporting number for each state by visiting:

  • The State Resources section of the National Center on Elder Abuse website.
  • The Eldercare Locator website or calling 1-800-677-1116.
 

ARE YOU OR A LOVED ONE AT RISK FOR FALLS?

Falls are responsible for major disabilities and death. In those over the age of 65, more than one third have at least one fall each year.

Who is at Risk of Falls?  Everyone is at risk for falling, but that risk increases as we get older. It is most likely due to changes we experience as we age, such as changes to our vision, hearing, balance, touch, arthritis, medications, loss in muscle tone (usually due to lack of exercise), poor nutrition, cognitive impairments such as Alzheimer’s. Since most falls occur in the home, basic home safety corrections can go a long way in reducing your chances of falling.

  • Make sure you have good lighting, especially in hallways, bathrooms, and stairways.
  • Remove rugs or make sure they have non-skid backing to prevent slipping.
  • Wear sturdy, non-skid shoes. Avoid wearing loose fitting slippers that may cause you to trip.
  • Install handrails in the bathtub/shower and toilet area.
  • Insure proper railing for stairways.
  • Make sure there are no power cords, extension cords, clutter, etc. in walking areas.

What to Do if You Fall:

  • Lay still!
  • Slowly move your arms and legs. Note any pain or difficulty in moving limbs.
  • If you are able, slowly come up on your hands and knees. Rest.
  • Slowly crawl to a near piece of sturdy furniture such as a chair or low table.
  • With your hands, slowly push up to an upright position and sit down.
  • Call for help (a friend, neighbor, relative) to help assist you or if you need immediate medical attention, call 911.

Med South, Inc. and Affiliates

NOTICE OF PRIVACY PRACTICES

Our Duties in Protecting Your Health Information

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Med South, Inc. and its Affiliates are providing this Notice of Privacy Practices because the privacy of your health information is very important to you and to us, and in compliance with federal regulations.

By “your health information” we mean your protected health information that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services and other information related to your health care that we maintain about you.

We are required by law to maintain the privacy of your health information. We must inform patients or their legal representatives of our legal duties and privacy practices with respect to health information. This Notice discharges that duty, and we must abide by the terms of the Notice currently in effect.

We reserve the right to change the terms of this Notice and to make the new Notice provisions effective for all health information that we maintain. At any time, you may obtain a copy of the current Notice from the VP of Corporate Compliance, Lisa Wells at 406 Medical Center Drive, Jasper, AL 35501.

SUMMARY

The Notice covers:

  • Uses or disclosures which do not require your written authorization.
  • Uses or disclosures of your information to which you may object.
  • Uses or disclosures permitted or required.
  • Uses or disclosures which required your written authorization.
  • Your rights as a patient to privacy of your health information.
  • Complaints, contact person, effective date, and acknowledgement.

Uses or Disclosures Which Do Not Require Your Written Authorization

We use or disclose your health information to carry out your treatment; to obtain payment for your treatment; and to conduct health care operations. For example:

  • For Treatment: We may use your medical information and may disclose your medical information to the physicians and other health care personnel who provide, coordinate or manage your health care and any related services for your treatment. We may also disclose your medical information to another health care provider who is not located at one of our facilities, at his request, for your treatment by the other provider.
  • For Payment: We may use and disclose your medical information in order to bill and collect payment for the treatment and services provided to you. For instance, we may provide portions of your medical information to your health insurance plan to get paid for the health care services we provided to you. We may also disclose your medical information to your health insurance plan to permit it to make a determination of eligibility or coverage for insurance benefits, to review the services we provided to you for medical necessity, and to perform utilization review activities. We may also disclose medical information about you to the responsible party of your account. If you are listed as a dependent on another person’s insurance policy, financial information regarding medical care provided may be mailed to that responsible party. In addition, if you do not timely pay us for the health care services we provided to you, we may also disclose limited medical information to a collection agency. We may also disclose your medical information to other health care providers, health plans or health care clearinghouses for their payment activities.
  • For Health Care Operations: We may use and disclose your medical information in order to support our business activities, such as quality assessment activities, employee review activities, training of medical students, licensing, and conducting or arranging for our other business activities. For example, we may use your medical information to review our treatment and services and to evaluate the performance of our staff in caring for you. We may also disclose your medical information to medical school students who see patients at our facilities. In addition, we may use and disclose your medical information to other health care providers, health plans or health care clearinghouses for their limited health care operations, such as quality assessment activities, licensing and other health care compliance activities. 
  • Business Associates: We may disclose your medical information to our business associates that assist us in our delivery of health care and related services, such as billing companies, lawyers, accountants and others.

Uses or Disclosures of Your Health Information to Which You May Object

  • Facilities/Patient Directories: We may include your name, location in our facility, general condition, and religious affiliation in our patient directory at your location for use by clergy and visitors who ask for you by name unless you object in whole or in part. In an emergency situation and if you are incapacitated, you will be given the opportunity to agree or object when it becomes practicable.   
  • Individuals Involved in Your Care: We may disclose your medical information to a family member, friend or other person that you indicate is involved in your care or the payment for your health care, unless you object in whole or in part. In an emergency situation and if you are incapacitated, you will be given the opportunity to agree or object when it becomes practicable. 

Uses or Disclosures Required or Permitted

Where we are required or permitted to do so, we may use or disclose your health information in the following circumstances without your written authorization.

  • Uses and Disclosures Required by Law: We may use or disclose your medical information as required by law, but must limit such use or disclosure to relevant information and otherwise comply with applicable legal requirements. We must also disclose your medical information to the Secretary of Health and Human Services to determine our compliance with federal privacy laws. 
  • Public Health Activities: We may use or disclose your medical information to public health authorities authorized to receive or collect information for public health purposes, such as for preventing or controlling disease and certain regulatory activities of the Food and Drug Administration.
  • Abuse, Neglect, or Domestic Violence: We may use or disclose your medical information in some instances if we reasonably believe that you are a victim of abuse, neglect, or domestic violence.
  • Health Oversight Activities: We may use or disclose your medical information to a health oversight agency for health oversight activities authorized by law, including, for example, inspections and licensure of health care facilities.
  • Judicial and Administrative Proceedings: We may use or disclose your medical information under certain conditions to comply with legal proceedings, such as a subpoena or order by a court or administrative tribunal.
  • Law Enforcement Purposes: We may use or disclose your medical information for law enforcement purposes to law enforcement officials, such as for identification of suspects or where a crime has been committed on our premises. 
  • Decedents: We may use or disclose medical information about decedents to coroners, medical examiners, funeral directors, and other individuals involved in your care.
  • Organ, Eye, Tissue Donation: We may use or disclose your medical information to notify organ procurement organizations to assist them in organ, eye or tissue donation and transplants. 
  • Research: In limited circumstances, we may use and disclose your medical information to conduct medical research. 
  • Serious Safety Threat: We may use or disclose your medical information where we believe it is necessary to prevent or lessen a serious threat to the safety of a person or the public. 
  • Special Government Functions: We may use or disclose your health information under some circumstances for specialized government functions, including those related to the armed forces, national security, and intelligence.
  • Workers’ Compensation: We may use or disclose your medical information as authorized by and to the extent necessary to comply with laws related to workers’ compensation and similar programs. 
  • Fundraising: We may use and disclose your medical information and the dates that you received treatment, as necessary, to contact you for fundraising activities supported by us. You have the right to opt-out of receiving such communications.
  • To Your Personal Representatives: We may disclose your medical information to your personal representatives that are appointed by you or authorized by applicable law. 
  • Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official. We may release such information for purposes that include (1) providing you with health care; (2) protecting your health and safety or the health and safety of others; or (3) protecting the safety and security of the correctional institution.

Your Authorization Is Needed for Other Uses and Disclosures

We will not use or disclose your medical information for any other purpose unless you give us written authorization to do so. If you give us written authorization to use or disclose your medical information for a purpose that is not described in this notice, then, in most cases, you may revoke it in writing at any time. Your revocation will be effective for all your medical information that we maintain, unless we have taken action in reliance on your authorization. Below are some of the circumstances when we may use and disclose your medical information only with your authorization:

  • Psychotherapy Notes: With limited exceptions, your authorization is required for use or disclosure of psychotherapy notes, which are notes recorded by a mental health professional documenting the contents of a conversation during a private counseling session or a group, joint, or family counseling session and that are separated from the rest of your medical record.
  • Marketing: With limited exceptions, your authorization is required for use or disclosure of your medical information for marketing purposes.
  • Sale of Your Medical Information: Your authorization is required if we want to sell your medical information.

Your Rights as a Patient to Privacy of Your Health Information

The Right to Request Additional Restrictions on Uses and Disclosures of Your Medical Information. You have the right to ask that we put additional restrictions on how we use and disclose your medical information, including, in limited circumstances, the disclosure of certain medical information to your health plan when you pay out of pocket in full for a treatment you receive. We do not have to agree to your request, unless such request relates to a permissible restriction on disclosure of medical information to your health plan.

  • The Right to Inspect and Copy Your Medical Information. You have the right to inspect and copy your medical information, in either paper format or electronic form. In limited circumstances, we do not have to agree to your request.
  • The Right to Amend or Correct. If you believe that your medical information is incorrect or incomplete, you have the right to ask us to correct or amend the information. We will require that you submit the request in writing and explain your reasons for asking for an amendment. In some cases, we do not have to agree to your request.
  • The Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters by a different means or at a different location than what we are currently doing. In limited circumstances, we do not have to agree to your request.
  • Paper Copy of this Notice. You have the right to request and receive a paper copy of this Notice if you received it by email or on the Internet. 
  • The Right to an Accounting of Disclosures. You have the right to request a list of certain disclosures that we and our business associates made for certain purposes for the last six (6) years.
  • The Right to Receive a Notification in the Event of Breach. You have the right to receive notification from us in the event there is a breach related to your medical information.
 

Complaints, Contact Person, Effective Date, and Acknowledgement

You may complain to us and to the Secretary of Health and Human Services if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint. You may file your complaint with our agency by writing to:

Lisa Wells, VP of Corporate Compliance

Med-South, Inc. & Affiliates

406 Medical Center Drive, Jasper, AL 35501

If you believe your protected health information has been misused, you may file a complaint with Lisa Wells at 205-221-8258.

OR, in writing to:

The Secretary of Health and Human Services

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Washington, D.C. 20201

OR, in writing to:

Office for Civil Rights, DHHS

61 Forsyth Street, SW

Suite 3B70 Atlanta, Ga. 30303-8909

(404) 562-7886

(Region IV—Al, FL, GA, KY, MS, NC, SC, TN)

OR, at website:

http://www.hhs.gov/ocr/privacy/hipaa/complain

Respiratory Disease Management Program

We have been improving patient lives and healthcare outcomes for more than 30 years. It’s our purpose to help people live better.

Standard care protocols and guidelines are combined with custom care algorithms to create an individualized Plan of Care. Our Respiratory Therapists (RT) provide intervention and instruction tailored to each patient.

ABOUT the rdm PROGRAM

The Respiratory Disease Management Program focuses on specific goals for each patient to improve their quality of life and improve readmission outcomes. This is accomplished with a high touchpoint follow up and education program focusing on Breathing, Med Best Practice, Activity, and Patient Self Management. Standard care protocols and guidelines are combined with custom care algorithms to create an individualized Plan of Care. RT's provide intervention and instruction tailored to each patient. Customized reports are provided to physicians for better continuity of care.

trilogy
non-invasive ventilation

The Trilogy Non-Invasive Ventilator has become the therapy of choice for Chronic Respiratory Failure patients due to COPD for it's ability to adapt to the patient's changing condition. The original therapy of choice, BIPAP, is therapeutically sound providing the patients disease process remains at it's current state. This mode of therapy can only provide the same pressures regardless of condition. The Trilogy ventilator works off a target tidal volume and can adjust it's pressures to match the patient's condition as it worsens, or improves, and still meet the required volumes that the patients need.

High Frequency Chest Wall Oscillating Device

AffloVest is the first truly portable, battery-operated HFCWO airway clearance therapy vest. AffloVest was specifically engineered to give you the freedom and mobility to streamline therapy, enhanced airway clearance, help mobilize lung secretions, and promote treatment adherence. All designed to deliver seamless mobility, without the restriction of bulky hoses and generators fond in other therapies to help improve the quality of life for patients with Bronchiectasis, COPD, MS, MD, Cystic Fibrosis, ALS and other respiratory and neuromuscular diseases.

Med Best Practice

Driven by score which is calculated by medication appropriateness & patients understanding of how to use & purpose of each medicine

Breathing

Driven by dyspnea score during activities of daily living assessment and overall symptoms from CAT

Activity

Driven by oxygen titration done during activities of daily living assessment

Self Management

Driven by self evaluation requiring a score of a 4 or 5 out of 5 for each self management subject

Ready To Begin your custom RDM program?

RDM Program Contact Form
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